Description
Objectives:
- Focusing on the Big Pictures.
- Communicate with Impact.
- Build bridges via Meetings.
- Confronting with Compassion.
- Read your Boss.
- Manage Time Management Monsters.
- Cope with Dreadful Bosses.
Course Outline
Lesson 1: Introduction
- What Is a Boss?
- Why are You Taking this Course?
- Defining the Partnership and How it can be better
- Think about Your Situation
- Clarify Your Relationship
Lesson 2: Focusing on the Big Picture
- Where Do I Start?
- Other Ways to Find Out Your Boss’ Priorities
- Blend Goals
- Blocks to Goal Advancement
- Overcoming Blocks
Lesson 3: Communicate with Impact
- What is Effective Communication?
- Communication Gaps
- How Well Do You Comprehend or Listen?
Lesson 4: Building Bridges via Meetings
- Let’s Talk!
- Before You Jump In
- Getting Started
- Getting Action from Bi-Weekly Meetings
- The High Cost of Meetings
- If Your Boss is the Meeting Leader
Lesson 5: Confronting with Compassion
- How can You Critique Your Manager?
- Five S’s of Providing Unsolicited Feedback
- Select Your Timing
- Secure the Boss’ Permission
- Share Specifics
- Show Team Benefits
- Summarize Your Agreement
Lesson 6: How to Read Your Boss
- Reading your Boss
- The Stop Sign
Lesson 7: The Care and Feeding of a Boss
- Six Ways to Become a Star
- Successful Employee Actions
- Praising Upward
- Things Bosses Don’t Want
Lesson 8: Managing Time Management Monsters
- Productivity Principles
- How to Manage the Monsters
- Interruptions
- Changing Priorities
- Coping with Multiple Bosses
- Lack of Information
- Unavailable Boss
- Disorganized Boss
Lesson 9: Coping with Dreadful Bosses
- All Bosses Are Not Created Equal
- Intolerable Boss Behavior
- What Can You Do?
- Risk to Action Steps Diagram
- Good Guy/Bad Guy
- The Bottleneck Boss
Lesson 10: Chutes or Ladders
- Assess Yourself
- Evaluating Your Scoresheet
- How to Achieve Good Performance Evaluations
Reviews