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Emotional Intelligence in the Workplace
One Day • Instructor-led
It was once believed that intelligence was the metric that would determine a person’s success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you’ll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you’ll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.
Course Objective:
In this course, you will explore the concept of emotional intelligence.
You will:
Lesson 1: Recognizing the Benefits of Emotional Intelligence
Lesson 2: Increasing Your Personal Emotional Intelligence in the Workplace
Lesson 3: Increasing Your Social Emotional Intelligence in the Workplace
Lesson 4: Practicing Emotional Intelligence in the Workplace